All purchases from Victorian garden & lighting company give the buyer 14 days from date of delivery to cancel their order. The buyer must pay for return postage in all cases and have it delivered back to Victorian garden within 28days of purchase.

If the buyer is unhappy with their item then contact must be made back to us immediately on its arrival so that the issue can be logged and accordingly dealt with. Items that are returned will be inspected and once agreed with customer will be refunded within 7 days.